Official links for British residents and visitors:

British Consulate in Tenerife
Gov UK

Passport applications – HERE for pre-application guidance and a link to the passport office application, and HERE for what to do if your passport has been lost or stolen; for an emergency travel document, see HERE.

Notarial and documentary services guide for Spain – documents available from the Consulate

Consular Fees

If anyone in Spain needs notarial assistance in the UK. Christopher Atkinson is a Leeds-based specialist Notary Public. His main website is HERE, his blog is HERE. He has helped several readers in UK-Tenerife matters.


Info pages on this website: these may not be up to date though generally I try to keep them so – 

FAQs on basics, complexes, illegal letting, owning property

Staying safe in the sea, the heat, bad weather

Domestic violence

Forest fires

Emergency rescue

Registration matters

Notary and buying property

Letting Property

Renting property

Working in Tenerife

Patients’ charter

Charity in Spain

Death in Spain

Consumer rights

Crime, police and the public


External links

Health & Welfare

  • NHS basic information on healthcare for those moving abroad
  • Domestic Violence info in English HERE, with FCO infoHERE for British nationals affected by rape or sexual assault in Spain.
  • Spain’s missing child hotline is part of an EU-wide network. The number is 116000 and HERE is the Fundación ANAR – Ayuda a Niños y Adolescentes en Riesgo (“help for children and adolescents at risk”).
  • Calima forecasts available from Aemet on THIS site
  • Duty chemists – choose relevant month from drop down box and it will give a list of pdf files available for different areas 
  • Homecare Abona – personal and medical home care (see HERE for more info).
  • LeRo – disability equipment supplies, including hire of crutches, wheelchairs etc.
  • Orange Badge – mobility hire and aids for disabled visitors, especially wheelchairs and scooters.

Property & communities

Roads and driving 

Civil matters

  • Consumer rights in English HERE
  • Defensor del Pueblo – Spanish ombudsman, protects constitutional rights
  • Citizen Security Law, the so called Gag Law (Ley Mordaza) – info in English HERE.
  • Spain terrorism threat levels – categories 1 – 5, Spain on number 4 – equivalent to UK level “Serious”. Spainish official threat level page HERE, UK equivalent from MI5 HERE).
  • Teide is an active volcano, so seismic activity and clusters of tremors are natural and within the range of normal activity. Nonetheless, research is constant and ongoing, the Canarian Government holds regular simulation exercises, and has a protocol – Plan Especial de Protección Civil y Atención de Emergencias por riesgo volcánico en la Comunidad Autónoma de Canarias (Pevolca) HERE. In an emergency all authorities will use established public information streams in visual, digital, printed and social media in several languages.
  • Vida Laboral – official report of social security contributions in Spain can be applied for online HERE
  • Registry Offices in Tenerife

Animals
Throughout the Canaries, the registration of pets is legally required – see HERE for Zoocan, the Canarian Registry of Animal Identification website. Dogs and cats must be chipped, and then registered at a local Ayuntamiento.

In addition to registering pets, there are further requirements for dogs considered “potentially dangerous” (perros potencialmente peligrosos): owners of such dogs must have a licence, walk them on lead and keep them muzzled at all times in public, and hold public liability insurance of up to €120,000. See THIS page for further information on the types of dogs considered “potentially dangerous”, and the National Government Law on “potentially dangerous” dogs, updated HERE

If you see a matter of animal cruelty, something that’s interpreted far more widely than just physical abuse so includes eg animals left alone without shade or water, you can call the local police or Seprona. Seprona is the Servicio de Protección de la Naturaleza, so the official police route for environmental issues of any sort, including animal welfare. Just call 062 and explain it’s an environmental or animal welfare issue, where you are, and they will forward you to the correct local contact. Rumours that Seprona is only concerned with non-domestic animals are incorrect.

Pet cremation – there is a crematorium for pets in north Tenerife. The details are HERE.


Favourite venues:

Loro Parque a superb day out while contributing to an environmental foundation that does global work to preserve bird species .

Tenerife Museums a range of museums to cater for all cultural tastes, whether science, anthropological, historical, human. Click on the British flag for a full translation of each of the museums, which are listed by abbreviations across the header.

Pirámides de Güímar an “ethnographic park” with an eye to the history, nature and geography of Tenerife. It has a lovely atmosphere, different sections, gardens, a museum, as well as those “pyramids”.

Teide astounding geography, incredible views. The link is to the national park website, with daily notices about whether the cable car is open or not due to weather conditions or maintenance, as well as information about the national park itself, activities, star gazing, guided tours, etc., and permits to climb to the very top of Mt Teide, and the Refugio Altavista where one can stay overnight.

    • To get to the summit, the timetable is 9am to 4pm, last ascent at 4pm, last descent at 4.50. Permits are granted by the National Park administration, and can only be arranged online at reservasparquesnacionales.es. If using the cable car, it costs €12 for a resident adult, €25 for a non-resident. If staying overnight at the Refugio, see the reservas link o book. If you’re thinking of camping, it’s a national park so a permit/authorization is necessary: see HERE.
    • Teide is 3,718m high in all, making it the highest point in Spain and the third highest volcano in the world. The highest point in the UK by contrast is Scotland’s Ben Nevis at 1,344m, and so the caldera itself and much of the national park with an average altitude of 2,000m is higher than that. Atmospheric changes start around 2,500m when altitude sickness can begin to be experienced but can start at lower altitudes in those with heart and lung conditions: the health authorities advise anyone in this category not to go up in the cable car or try to ascend the peak. .

Observatory at Añaza there are regular free Open Days and frequent guided tour days.

Los Imprescindibles – the essentials: the Tenerife tourism authorities’ list of unmissables.

Opera de Tenerife for opera fans to find programmes of performances, most of which will be staged in the Santa Cruz Auditorium.

Orquesta Sinfonica de Tenerife for classical music fans to find programmes of performances by Tenerife’s world class full symphony orchestra. Although most concerts will be given in the Santa Cruz Auditorium, the OST has a good record of performing in smaller venues throughout Tenerife.


 Charities:

The following are either based in, or operate in, Tenerife or the Canaries generally, and are registered “associations”, which is the equivalent here to a “charity” as we would understand it in the UK (see HERE).

The Samaritans – the universally known helpline, English language in Spain. Also on Facebook HERE.

Telefono de la Esperanza Canarias (Canaries’ Hope Line) – like the Samaritans, a volunteer service for those in crisis and mental distress. Also a Facebook page HERE, and further information HERE.

Bancoteide – the official organization to donate food to those in need.

Caritas – the main charity in Spain, and in many European countries, run by the Catholic Church

Asociación Comedor Social La Buena Estrella – social dining room in El Fraile to feed people daily who are in extreme social/financial distress

AMATE – Asociación de mujeres con cáncer de mama de Tenerife (Association of women with breast cancer in Tenerife).

SEPCAL – Sociedad Española de Cuidados Paliativo (Spanish palliative care society)

En Pié – Mental health Fundación

ATELSAM – Asociación Tinerfeña en Lucha por la Salud Mental (Tenerife Mental Health Association)

Alabente – Asociación para la Liberación de la Anorexia y la Bulimia en Tenerife (Eating Disorders Association)

Afate – Association for families and carers of Alzheimer’s and other dementia sufferers.

Acufade – Asociación de mejorar las condiciones de vida de las personas mayores, las personas dependientes, sus cuidadoras/es y familias (Association for improving quality of life for the elderly, vulnerable, and their carers and families).

British Benevolent Fund (BBF) – one of the oldest English speaking charities in Spain which provides financial support and other assistance to British nationals who find themselves in Spain and in severe distress.

Royal British Legion Tenerife – help for British servicemen in distress in Tenerife.

Age in Spain – information and support to English-speakers and their families in Spain

Age Concern España –  information, advice and support for common issues that affect the over 50s in Spain.

Prisoners Abroad –  assisting British prisoners and their families and friends.

Alcoholics Anonymous: there are several branches in Tenerife, see HERE .

The Canarian Government has a database of organizations you can search according to municipality, island, and province, and with which you can register to volunteer. There is more information HERE about the whole system of volunteering in the Canaries.


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