Updated 2 June: Adeje Ayuntmiento has confirmed how the system operates. There is a department which has a separate registration process to that of the padrón, and it is the one in which residents register to go on excursions, get news of events, and get a Seniors card which provides discounts for theatre shows locally, for example. At the start of the covid19 outbreak the council contacted the people registered in this system, and are now starting to work through the padrón itself, so people will be called to see if they are OK, if they need shopping done, and so on. The council stresses that they are NOT social services, rather a contact point. Those who wish to pre-empt the council calling and register now can do so by calling 922 756 229 – there are one or two there who speak some English.
Original post 1 June: I don’t know how many councils are doing this, but one certainly is … it may be the only one! Adeje is going to carry on with a programme started in the covid19 outbreak to maintain contact with the older generation – people aged 65-90 – in order to remain aware of and meet their needs.
Adeje Ayuntamiento says that its community welfare and senior citizens departments, under Councillor José Antonio López Delgado, will continue with the telephone attention service for older residents that has been in operation. A section of the departmental staff have dedicated their time to keeping in touch with the borough’s elders, finding out if their situation has changed, their health, any changes in mobility, etc.
“Being aware of the situation of the over 65s living in Adeje is the goal, to know their needs, the conditions in which they are living, how we can help a section of our society most vulnerable to Covid-19”, commented the councillor, who added that “we also want to be give them what they need to cover the essentials, as well as keeping them up to date on the current situation, the phases the de-escalation is going through, and how all of this affects them personally”.
These contacts also allow our senior citizens know that they are not alone during this health crisis and that they can depend upon the services on offer from the relevant council departments.
The data collected by the department has shown that, while there are a few older individuals living alone, most of the borough’s senior citizens have spent the pandemic living with family members.
In a few exceptional cases there are a number of older persons, the majority foreign residents, who live alone, but have been assisted by neighbours, friends, or by those who have been offering professional assistance.