Adeje FOCUS group no longer able to help with British nationals needing appointments to register with police

Updated 22 July 2020: I know the Adeje Focus group was helping with registration appointments last year but it is no longer doing so. Emails are still arriving requesting appointments with the Extranjería in Santa Cruz but we can no longer assist. This is because the Spanish government introduced a new residence document on 6 July this year for UK nationals living in Spain who have rights under the Withdrawal Agreement – the Tarjeta de Identidad de Extranjero (TIE). This card explicitly states that it has been issued to the holder under the terms of the Withdrawal Agreement.

From 6 July all UK nationals applying for residency for the first time will be issued with this card. If you currently hold a green A4/credit card-sized residency certificate, you may exchange it for the new card if you wish, but you do not have to. Your existing residency document remains valid proof of your residency and your rights under the Withdrawal Agreement.

For more information on applying for your TIE and your rights in Spain see: I have also written THIS page explaining the procedure and requirements, and updates on everything to do with our rights will continue to be posted in the Brexit post HERE.

Updated 4 November 2019: The appointment system for registration of British nationals with the police has worked really well. Some 70 or so British residents are now legal in Spain, with Certificados de Registro thanks to the Adeje FOCUS group acting as intermediary with the authorities. Now, the FOCUS group has issued the statement below (please note that I have no information about the situation in the southern comisaría):


Focus Adeje recently offered a chance to British residents who had still to regularise their residency situation to avail of appointments in the Santa Cruz Foreigner’s Office (Oficina de Extranjería). That offer was open until October 31st, and that date has now passed.

There are still a number of people here who haven’t managed to finalise their paperwork, but now we can confirm that an arrangement has been made with the National Police to allow British residents to attend at the Foreigners Office in Santa Cruz without an appointment, and if everything is in order they will be seen that day and should, all being well, be able to leave with their residency card in their wallet.

The address of the office is Calle La Marina nº20, Santa Cruz de Tenerife (map HERE), and you can attend Monday- Friday 9am – 1.30 pm. If you have any outstanding questions you can still use the, labelling your query RESIDENCY QUERY.

Original post: 8 October: Last Chance:

If you are a British national living in Tenerife and still not registered as resident in Spain, or are unclear as to the permanent nature of your status, the Spanish authorities have released a batch of appointments specifically for the purpose, which are available through the FOCUS group, the Adeje volunteer lobby group for international residents . Since the appointment slots in the South have already all been allocated, these released appointments are all in Santa Cruz. Anyone who has still not sorted out their legal residence in Spain, and who meets the criteria for registration explained HERE, should email the Focus group at, put the words RESIDENCY APPOINTMENT as the subject, explain your specific situation and you will be allocated an appointment. Please note that if you do not speak Spanish you will need to arrange a translator to accompany you to the appointment. We cannot deal with any queries by phone, this is simply to allocate appointments.


  1. please can we have an appiontment
    we heard about this today on the radio
    thank you for your help
    Debbie Fessey

    1. Author

      Please just send an email to the address in the post. It is the only way you can get one.

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