Tenmás card to take over completely from the bono system for buses and trams from 3 September

Tenmás card to take over completely from the bono system for buses and trams from 3 September

The Tenerife Cabildo has announced that the paper bono tickets for buses or tram will no longer be valid after Monday 3 September. From then, only the tenmás card or the mobile app will be valid methods of payment, though obviously people will be able to continue paying with cash in the buses. Passengers with a credit balance on their magnetic bonos will be able to exchange them at any TITSA or tram office before October 31 (up to a maximum four of per person with validity starting after January 2017).

The tenmás card/app can be acquired and topped up as many times as necessary online at www.tenmas.es (if the link doesn’t work, remove the “s” from the “https” at the start of the URL), or at Titsa and Tranvía information and sales points, as well as in around 500 other sale points which are detailed in the website itself and at www.titsa.com. Cards cost €2 plus IGIC and are valid for two years. They can also be registered or personalized with the passenger’s name and photograph for an additional fee of €5 to allow passengers further access to various discounts and offers, to consult and top up the balance, and to recover the card in case of loss.

Cards can be topped up to a maximum of €100 in €5 multiples, and other schemes like those for large families or students will continue unaffected.

12 Comments

  1. oh well-I usually leave my unused Bono ticket to the hotel cleaner-some years it’s been quite substantial.She’ll have to wait a couple of years for a tip now!!

  2. Do you have any information about child fares? I haven’t been able to find anything. Do they pay the same as adults or is there a discount? Can they travel free up to a certain age?

  3. Author

    I’m sorry but I don’t. Apologies.

  4. Children up to 4 years old travel free but they cannot have their own seat according to the TITSA website. I guess this only happens if the bus is full. Using a Tenmas Card will give a discount but TITSA don’t say anything about reduced fares on their website.

  5. I called them. There’s no child discount. Children and adults pay the same fare.

    There is an under 26 young person’s monthly card, and a university student’s monthly card which provide discounts if they are frequent bus users.

  6. Just exchanged my bono credit to a new Ten+ card at office in Los Cristianos. Apart from the 2 euro fee I had to add to my credit from the bono to load the Ten+ card to a minimum of 25 euros.

  7. Does the new Ten+ card work the same as the old Bono card, allowing more than one person on with only one card or does each person need to have a card. Are the fare reductions the same as before and can you still get a second bus to complete the journey for a reduced fare currently 10c on a local bus.
    Unfortunately as I don’t arrive in Tenerife until after the 31st October deadline I will lose my €40 Bono cards.

  8. Author

    Sorry, I don’t know. The ten+ link in the post above has a frequent questions page so hopefully will provide some answers. It’s in Spanish and I can’t see an English language toggle, I’m afraid, but hopefully google translate will help if you aren’t able to read the Spanish.

  9. The new ten+ can be used for more than one person and if you get a second (different) bus within the specified timescales (for me it varies from 90 mins to 2 hours depending on the first bus that I use) it automatically applies the transbordo rate, although sometimes it is 10c and other times it is 20c! Do you know anyone who is out here already? You could send your bonos to them and they could go and get the balances transferred onto a ten+ card for you to use when you do come over? It would cost €2 but saves losing €40! If not , send them to me! ( just joking)

  10. Can I get a balance on my bus card if so how ?

  11. Author

    Not sure what that means, Doreen, sorry. HERE is the list of FAQs though, which will hopefully help.

  12. When you get off the bus, you validate your tenmas card at the exit machine. It should show the charge for the journey and the balance remaining on the card. If you register your card online, you can also see your current balance online.

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