The New Normal in the Covid19 health emergency: national Government issues guide for Vivienda Vacacional rentals during outbreak

The UK Government currently advises British nationals against all but essential travel to the whole of Spain. Anyone who travels to Tenerife despite this advice may find their insurance invalid, and Government assistance in the case of even non-Covid-related problems minimized if not not-existent. Everyone who returns from any part of Spain must also quarantine for a fortnight on arrival back in the UK. Please see HERE for more information on this situation.

Spain is no longer under an estado de alarma but various parts of the country are experiencing local lockdowns. In the Canaries, we are in the New Normal, a stage likely to last until Spain declares an end to the health emergency, itself likely not to be until a vaccine is developed or a guaranteed treatment becomes available. The regional rules for these islands were last modified by the Canarian Government on 3 August 2020 (see that update below for detail), and their main effects for us personally are:

  • face masks must be worn by everyone over 6 years old at all times in enclosed public spaces, as well as on public transport or in cars shared with others from a different household. They must also be worn anywhere outside where a 1.5m physical distance cannot be maintained
  • face mask exemptions exist for those either doing something where one cannot be worn or who have breathing problems. Evidence will be required, like medical confirmation of a pre-existing condition 
  • shops and offices including Government departments, bars and restaurants, cinemas, museums, churches etc are open – local regulations, capacity restrictions, distancing & hygiene rules will apply, and appointments may be necessary, with clear information about all conditions easily accessible on site or online
  • beaches, sporting events and leisure activities resume with capacity restrictions, distancing & hygiene rules, though nightclubs & discos may only open terraces and no dancing allowed
  • visitors from outside Spain do not have to quarantine when they arrive but must fill out a form (digital or paper) with their personal details including their location in Spain; they are also checked by automated temperature cameras and visual inspection before passing border control

Updated 9 August: The national Government has issued a guide for those renting out Viviendas Vacacionales, or those looking after registered private residential holiday rental properties. The guide is HERE.   

Updated 5 August: HERE is the published version from today’s BOC of the revised and tightened measures announced by the Canarian Government on Monday.

Updated 3 August: Following its recent announcement about meeting to revise health regulations for covid19 to deal with worrying situations relating to closed spaces, parties and family get-togethers, the Canarian Government has announced that the islands will remain the only autonomous community not to legislate for face masks to be worn at all times in public. Nonetheless, the rules have been tightened so that masks must be worn at all times in any closed spaces other than one’s home even where distancing of 1.5m is possible, and indeed, even if no-one else is there.

In addition, all establishments open to the public will be required to ensure compliance with the regulations, and to mark out 1.5m distances to help their customers visualise the space they have to leave between themselves and others. In restaurants, customers may only remove their masks for the specific purposes of eating and drinking, and they must be replaced at all other times. Not wearing a mask properly, indeed, is now sanctionable: the law is not just to wear a mask, Pérez stressed, but to wear a mask properly. This means covering the nose and mouth completely, and be properly fitted to the nose and chin so as to contain respiratory particles. The point of a mask is to protect others from ourselves, not to protect ourselves from others: the original advice remains solid, that we should not seek so much to avoid catching covid19 but act at all times as though we already had it and were trying to avoid infecting anyone else.

Numbers sharing tables or in groups have also been restricted to a maximum of ten while anyone partying outside in the street parties known as botellones will now risk a fine. Sanidad (Canarias) minister Julio Pérez said that they were very popular with young people who gather and drink out of car boots, but this is not safe behaviour and provision of alcoholic drinks in the street was banned in any case. That ban will now be enforced.

Pérez also said that a strong recommendation was that everyone meeting anyone they didn’t live with should wear masks, including in social gatherings in private spaces. The minister reminded the public that the €100 fines established in national law for not complying with the face mask requirement should be considered as a minimum because the amount could be increased if any such incident included violation of further regional pandemic measures legislated in the Canaries.

Updated 8pm, 30/7: The Canarian Government is to hold an extraordinary meeting on Monday to revise health regulations for covid19 which will deal with worrying situations relating to closed spaces, parties and family get-togethers. The move comes in the wake of national Health Secretary Illa’s comments earlier today that these were the principal drivers of infection, risking the health of all age groups and societal sectors.  

Updated 30 July: Following Canarian Health Minister Blas Trujillo’s announcement yesterday that Sanidad (Canarias) has drawn up a strategic plan to deal with a resurgence of Covid19 which is now expected as a virtual certainty, Spain’s Health Secretary Salvador Illa has today said that the New Normal will require us to learn to relate to each other in a different way, controlling our circle of contacts and mixing only with a stable group of set contacts for the foreseeable future … in other words, indefinitely.

Illa was speaking before the Congressional Health Committee, at his own request, to report on the epidemiological evolution of Covid19 and the actions taken by the national Government which is setting up a strategic reserve to support the autonomous regions of Spain, each with its own Government, like the Canaries. The support will be in the form of material and products it already has possession of, and those supplies expected to arrive shortly after being procured over the past few months. The Minister said that we will have to learn to live with the virus until an effective treatment is available or a vaccine is developed, as is the case in all countries, not just Spain. Illa explained that to minimise risk while this vulnerability exists, we have to follow the three main recommendations – the 3 Ms (in Spanish): maintain (mantener) physical distancing, wash hands (manos) frequently, and wear a face mask (mascarilla) when physical distancing cannot be guaranteed. 

Illa reported to the Committee that some 60% of cases reported to Central Government by the regions are asymptomatic and are being detected by testing. More than 42,000 PCRs are being performed daily on average, he explained. As we were already informed by Sanidad (Canarias) (24 July update HERE), the profile of positive cases has changed remarkably from someone elderly with underlying conditions to younger patients, often asymptomatic or with mild symptoms. This means, Illa explained, that even if they themselves are at lower risk, they are the group more likely to take risks and attend social get-togethers and parties, often without following the three Ms, and as such although the pressure on health systems is currently low it can’t be taken for granted to remain so. The health of the health service itself, he said, depends on people looking after their own health, as well as that of others.

While the idea seems widespread that tourism is a great driver of infection, it is these younger groups that are really fuelling it, as well as workplace contagion. Indeed, tourists are subject to what Illa called Case Entry Control, with strongly reinforced monitoring including telematic passenger location identification and thermographic cameras at airports since the borders were reopened. All controls applied in Spanish ports and airports are in line with the European Aviation Safety Agency (EASA) and European Centre for Disease Prevention and Control (ECDC) aviation health safety protocol, the Minister emphasized, in a tone that seems clearly, at least in part, to be a response to the UK’s recent application of quarantine on those returning from Spain and the advice not to travel to any part of the country including the Canaries and Balearics. 

Meanwhile, Illa said that Spain is an active contributor to the European strategy to develop a vaccine as quickly as possible and to guarantee equal access to all European countries. Spain is part of the Covid19 Inclusive Vaccine Alliance, he explained, as well as of the negotiating team for the European Union’s Advance Purchase Agreement for Vaccines against Covid19. Formed by representatives from seven countries (Spain, Germany, France, Holland, Sweden, Poland and Italy), it acts as the sole interlocutor with the different companies that are developing candidates for the new Coronavirus vaccine. In addition, the Ministry of Science and Innovation and the Ministry of Health hold weekly meetings to monitor the 12 research projects on vaccines being carried out in Spain, as well as progress at international level.

To conclude his appearance before the Committee, the Minister expressed his sadness and condolences for all those who had died from Covid19 and the families of its victims. He said he was full of pride for the professionals who “have been and will continue to be the cornerstone of the National Health System”.  

Updated 6pm, 29/7: Another video from the campaign to emphasize the need to contain the Covid19 outbreak. Again it’s in Spanish but it is such an obvious and clear message … hand hygiene, physical distancing, face masks …

  

Updated 29 July: Canarian Health Minister Blas Trujillo has said that Sanidad (Canarias) has drawn up a strategic plan to deal with a resurgence of Covid19 which is now expected as a virtual certainty. “It’s going to come, Trujillo said, and the Canaries has to be prepared to deal with it, hence the strategic document to reorganize Sanidad regionally so that it’s ready to deal with whichever of the different scenarios of the pandemic develops. Trujillo told Parliament that the islands “are facing a challenge of such magnitude that the tremendously exceptional situation we’re in is not at all clear to make out”. 

Updated 23 July: Sanidad has released the following video as part of a campaign to emphasize the need to contain the Covid19 outbreak. It’s in Spanish but it is such an obvious and clear message. Basically, it says that a simple family get-together – in the video it’s an elderly person’s birthday tea – can give you the present of 40 days in a coma … or even death. The campaign calls on everyone to enjoy their families while respecting safety distancing requirements … 1.5m can be the gift of life itself.

Updated 21 July: We’re nowhere near where we need to be yet, the authorities say. We can avoid another lockdown that would be socially and economically catastrophic (dramatic, in the Government’s own words) if we obey the rules.

Legally enforceable measures in place are to wear a face mask at all times in public transport or cars shared with others from a different household, and anywhere and everywhere in public where a 1.5m physical distance cannot be maintained. There are exceptions for those doing something where one cannot be worn but one must be carried to be worn when the activity has stopped, and those with certified breathing problems are wholly exempt. To be explicit for those who want to avoid wearing a mask and who seem to think they can just claim to have “breathing problems”, such exemption requires a medical certificate either from a Spanish doctor or one from a foreign doctor officially translated into Spanish confirming a prior diagnosis. 

With regard to dancing, it seems that many who mock the dancing prohibition think it’s because the Government are killjoys. Generally these are the same people who don’t want to wear masks, and who think the virus is “just a mild flu”. So to be clear, it is not a mild “flu” at all, it is a SARS virus, and the death tallies around the world show it is anything but “mild”. The dancing ban is to stop people getting sweaty and breathing more heavily and so expelling perspiration or respiratory particles that could spread the virus.  

In addition, Sanidad has advised everyone to “avoid the Three Cs”. These are closed spaces (or at least poorly-ventilated ones), crowds, and close contact (with anyone other than those one lives with).

Updated 18 July: The Canarian Government called recently for public responsibility in complying with safety measures and has from now started enforcing them. The main areas of enforcement will focus on catering establishments, whether bars, restaurants, or clubs. The President says that it’s this or another lockdown, and that another lockdown would be “dramatic”. Please see HERE for more details.

Updated 12 July: With tourism starting to return, I’ve had several queries from people involved in the private holiday rental sector either as owners or key holders and associated service providers as to what cleaning and disinfection requirements they have to fulfill for guests. Naturally, any touristic apartments will be let to holidaymakers through the sole agents situated in the complex itself and they will be informed by their own business advisers of what to do, but for those letting out residential property through the Vivienda Vacacional scheme HERE is last month’s Canarian legislation which contains all the cleaning and disinfection requirements for all circumstances. 

Updated 3 July:  Spain has introduced a digital Passenger Location Card, and this video from national Sanidad, in English, shows how to get the app to enable you to fill out the form to generate a QR code to just flash as you come through the airport here. Those who can’t do it, or face doing it, or who don’t have a smartphone, don’t need to worry because the old paper forms will still be available … no-one can enter the country now without completing this form in one way or another. 

Updated 30 June: The EU has agreed a list of 15 countries whose nationals can enter member states from tomorrow. As you will remember, Spain has said that from 1 July the country’s borders will be relaxed still further, and that the countries to be admitted will be agreed throughout the EU. Those countries are: Algeria, Australia, Canada, China, Georgia, Japan, Montenegro, Morocco, New Zealand, Rwanda, Serbia, South Korea, Thailand, Tunisia, and Uruguay. The cases of Morocco, Algeria and China are subject to those countries reciprocally reopening their own borders with Spanish residents.

These countries were chosen on the basis of the new cases they’ve recorded over the past fortnight, their case average per 100,000 residents, stability or decrease of outbreak, and overall response including testing etc.  Spain has confirmed that it will comply with the EU’s suggestion to review the list every fortnight; it may also be updated by the Council in consultation with the Commission and relevant agencies and services. Health Secretary Illa has this afternoon confirmed that although Spain’s borders were expected to open up from tomorrow, these new measures will actually be in place from 2 or 3 July.

Updated 6pm, 26/6: The Cabildo has decided, in view of the end of the estado de alarma as well as the positive evolution of the covid19 outbreak in Tenerife, to dismantle the field hospital that was set up in March in the Recinto Ferial in Santa Cruz. The hospital was intended to cover any increase of cases that could overwhelm the health sector, and so as a support to the island’s existing hospitals. Tenerife President Pedro Martín stressed his gratitude for the dedication and professionalism of all involved in the setting up and running of the installation, and for the good fortune that it was not required as feared. Let’s hope that may long continue!  

Updated 4pm, 26/6: The Spanish Government has announced the reopening of the Parador hotels. Spain’s tourism minister Reyes Maroto said that she would encourage people to take a holiday in the hotels, where national controls meant that safety and hygiene protocols had been strengthened to the maximum. The state-run luxury hotel chain is anticipating an increase in bookings as staycations are promoted for Spaniards, and indeed the chain is an amazing one, often a luxury conversion of an historic building, whether a castle or fortress, monastery or convent, or an ancient palace. In a system which has some similarities to the UK’s National Trust, the income generated is used to maintain the buildings, many of which are protected. Many are also in incredible locations, and that is certainly true with the Tenerife Parador, which might not appear the most classical of old buildings but its location in the Teide national park, in the heart of the caldera, has to be one of the most spectacular of all the Paradors!   

For those who prefer their nature in a more immediate form, the Tenerife Cabildo has said that the island’s recreational areas and campsites will start reopening from tomorrow. Cabildo Councillor Isabel García said that the areas will be supervised and controlled to ensure that they are used in accordance with necessary New Normal health and safety measures, especially at weekends. The first to open, tomorrow, will be the recreational areas of Las Raíces in El Rosario, Llano de los Viejos in La Laguna, La Quebrada in Tegueste, Las Lajas in Vilaflor, La Caldera in La Orotava, Chío in Guía de Isora, and San José de los Llanos in El Tanque. These areas will be open between 10am and 5pm, but no BBQs/fires will be allowed, and there will be a maximum capacity of 10 per table. Users will also have to wear a mask whenever a 1.5m distance cannot be maintained with anyone outside of the group itself.

Camping areas to reopen will be Las Raíces in El Rosario, Las Lajas in Vilaflor, La Caldera in La Orotava, Chío in Guía de Isora and Arenas Negras in Garachico. These are for groups of no more than 20 and in each case require prior authorization from the Central de Reservas del Cabildo de Tenerife HERE. The campsites at El Lagar, Madre del Agua and Barranco de la Arena remain closed until further notice. 

The Cabildo has also confirmed that half the official arts and crafts shops –  Artesania de Tenerife – have now reopened. They are in Plaza de España, Santa Cruz; Casa Torrehermosa y Museo de Artesanía Iberoamericana, La Orotava; and the Casa de la Aduana, Puerto de la Cruz. Those in the south of Tenerife, in Las Vistas, Las Américas and Puerto Colón, as well as the kiosk at the harbour in Puerto de la Cruz, will open progressively once tourism is seen as becoming re-established.

Updated 26 June: I’ve had several enquiries lately about community pools now that we’re out of the estado de alarma and phase 3, and into the New Normal. Community swimming pool regulations are among the many powers which have now been restored to the Spanish regions and their autonomous Governments. We are, however, still in a health emergency, and the national Government has said it will not change that designation until a vaccine is developed or a guaranteed treatment becomes available. 

Against that background, the rules will continue to be very similar for community pools to those imposed in phase 2 of the estado de alarma’s de-escalation (HERE – article 44f). Regions, however, can now establish their own regulations, and the Canarian Government published its New Normal health and safety covid-prevention measures HERE last weekend. In terms specifically of recreational pools, the regional measures are HERE, and based on THIS national Government advice for pools which forms the basis of all legislation now throughout the country. 

Anyone who wants to know if their pool can open needs to check the situation in their own community to ascertain what its particular conditions are, and how the complex can comply with the regional legislation based on the national guidelines. As you will see, distancing, capacity restrictions, hygiene requirements, etc., all remain in place and are likely to be so for the foreseeable future. The only one who will be able to give confirmed and specific information about a pool in any particular community is its administrator and/or president. I hope this helps provide a bit of clarity on a situation that is clearly concerning many.  

Original post 22 June: Although Spain remains in a covid19 health emergency, the country is now in the New Normal. It has been a long road to get here, but now the estado de alarma has been lifted, and Tenerife has left phase 3. Spain’s borders are partially open – until 1 July only to Schengen & EU countries including the UK, but from next month an incremental series of relaxations will see third countries able to enter.

The New Normal rules will be in place until Spain declares an end to the health emergency, which the Government has indicated will only be when a vaccine is developed or a guaranteed treatment becomes available. The main effects for us personally are:

  • arrivals do not have to quarantine but must fill out a form with their personal details and where they’re staying; they must also be approved by automated temperature control and visual inspection. For the avoidance of confusion, these rules apply to all international arrivals in Spain, so naturally including the Canaries, and not to travel within Spain
  • face masks must be worn at all times in public transport or cars shared with others from a different household, and anywhere in public where a 1.5m physical distance cannot be maintained (there are exceptions for those doing something where one cannot be worn but one must be carried to be worn when the activity has stopped, and those with certified breathing problems are wholly exempt)
  • shops and offices including Government departments, bars and restaurants, cinemas, museums, churches etc are open – local regulations, capacity restrictions, distancing & hygiene rules will apply, and appointments may be necessary, with clear information about all conditions easily accessible on site or online
  • beaches, sporting events and leisure activities resume with capacity restrictions, distancing & hygiene rules, though nightclubs & discos may only open terraces and no dancing allowed

Although acting Foreign Minister Arancha González has said that all visitors are welcome, they are naturally subject to the same rules and regulations as residents in order to ensure not only that we remain safe, but also that we minimise the risks of propagating renewed outbreaks or a second wave of covid19, the disease caused by the SARS-CoV-2 virus. This is still in circulation, and as yet there is no vaccine against it nor a guaranteed treatment for it. This is why Health Emergencies Centre Director Fernando Simón has warned of the risks of travelling around, and urged us to be responsible and avoid unnecessary journeys. 

We have a wonderful environment here in the Canaries. It is also a safe one. Let’s keep it that way in both respects. 

 

88 Comments

  1. Got your link from Sue – our “landlady” for the last 7 or 8 years when we’ve visited Adeje for a month between July / August, and have been following it for a couple of months.
    Really appreciated all your feedback on the ongoing situation in Canary Islands.
    We’ve had 2 other holidays cancelled, still waiting for reimbursement, so looking forward to having a break in Tenerife- hoping you’re economy improves and everywhere and every person stays safe
    Thanks again Jim and Penny

  2. Please advise who supplies the form to the traveller that new arrivals by ferry and /or flights
    from other permitted countries of origin need to complete.
    Conversely to leave Tenerife what, if any, documentation is required after July 1st and where may that be sourced ?

  3. Author

    The Spanish Government supplies the forms. No documentation required for leaving Spain though the UK might have requirements on arrival home.

  4. Janet – not sure how we followers can adequately thank you – especially, though not exclusively regarding this scourge illness – except THANKS – The headlong hotel expansion looks to have some influential protesters – thought Spain had learnt lessons from the ruin of mainland ” costas” and the sewage issue so alarming in S Tenerife. Lets also hope holiday arrivals comply in every way to reduce risk which will remain for perhaps a year.

  5. Author

    Cheers Bob 🙂

  6. Hi, what a great source of information and a must visit site over the last few months leading up to our 2 week holiday starting 15th July.

    Can you tell me, does there appear to be live in Arona, are the shops and hotels starting to come to life, as although flights are soon free to visit from the UK, hotels appear to be closed until Aug/Sept

  7. Author

    Hopefully some others in and around Los Cristianos will answer with their own perspectives but mine is that things are resuming very gradually indeed. Funnily enough I nearly mentioned when I posted this that people might have got the wrong end of the stick by reading some UK media, and believe that everything was fully reopened, all back to normal … I didn’t say it because it triggers some people when they perceive any criticism of the UK. But it is wrong to think all is back to as it used to be. Personally I doubt that will happen for a long time, if ever, but certainly life is returning, and bars and restaurants are open, live music is being performed, we still have sun, sea and sand, and very much more. Things like Siam Park, Loro Parque, though, they’re still closed for the time being.

  8. Hi Janet. What are the rules for residential swimming pools, are they still officially closed?
    In my Adeje complex the swimming pool is still not open, a resident friend in Arona informs me their pool is being used. Are there different rules for different areas?

  9. Author

    Pools have been able to open for some time, but under strict measures as described HERE (article 44f). The association of administrators has said most community pools will be unable to comply. Those that can will be able to open with significant restrictions … each administrator/president will have to determine what is feasible in their individual cases.

  10. I saw a video of Las Americas yesterday and it looked very sad. Hundreds of closed businesses and nothing open. I can’t imaging any tourists wanting to go there as it is a ghost town. It is sort of a chicken and egg problem because it would need tens of thousands or perhaps more to make them profitable enough to open.

    Perhaps smaller places like Los Gigantes will recover quicker because a few places are open to temp people back and they needs less numbers to open more.

  11. Re the question about Los Cristianos and places being open. Having visited both LC and Adeje areas in last few days. we found that in the day time there were people (obviously residents) out and about enjoying the sunshine, but we didn’t see one hotel open yet or any sign of preparations to open. Also the big shops were closed i although Cristianos has more open in their shopping areas than Adeje. There were a few bars, cafes and fast food places open but only here and there, not all.. The beaches are lovely. Not crowded etc but they aren’t allowed to be anyway. At night time it is a different story. There appears to be nothing open and there were very few people about. Like a ghost town in fact. There is no night time entertainment, and we went specifically to check. We live in a non tourist area and seemed very odd as most of our bars, restaurants, cafes are open as normal, no entertainment, but then, there is rarely entertainment in Spanish bars anyway. Quite a number of British bars have decided to close down which is sad although new owners are said to be taking them over eventually. The busy holiday centre people are used to is just not there at the moment – unless there is a massive rush to open in the next two weeks – but a quiet, peaceful sunshine holiday is possible,

  12. Paul, in Los Cristianos maybe 10% of bars and pubs are open, very few hotels. Playa Americas is still like a ghost town.

  13. Thank you Janet and both Mary Tryggvi for the updates. Sad to hear indeed, maybe as you say things will start to liven up when tourists star arriving from July, but with TUI stating the 11th and Jet2 the 15th, I very much doubt it. It does appear all the hotels around Playa are showing they’re closed Until September onwards, even La Siesta where I’m supposed to be staying from the 15th July, yet Jet2 are yet to inform us otherwise and are continuing to make out to their clients that the 15th onwards is still on. Yet interestingly although all Playa hotels, bar a few self catering, seem to have disappeared from their site for July, Adeje hotels seem still to be listed. Same at TUI

  14. Yes Janet – as if anyone can predict these mavarick airlines!
    Another area where surprisingly you probably are not an expert – but where you might know a” man who does” is the proposed Spanish car scrap scheme. Seems quite generous. Maybe Canaries with the bonkers values will be exempted.

    Time for a change !!

  15. Author

    They did something like this some years ago and I understand it applied nationally … it used to be called the Plan Renove. As you say, though, not really my area.

  16. In answer to Paul about his planned holiday. If you have booked flights separately, the airlines will accept your booking whether the island is fully open or not, I should imagine. However, if you have booked a package holiday I would imagine your accommodation will have to be open? If it isn’t no doubt they will cancel. Not nice, as they surely must know of the hotel’s opening plans.

  17. Thanks Mary, it is a package, Hotel La Siesta that stated up until last week its opening from the 15th July, but now says 15th Sept. It appears lots of the popular 4 stars are saying from late August onwards! Pity La Siesta opening on the day I arrive, we’d have had the pool area to ourselves, no fighting for sunbeds! No really…. don’t want to arrive in a ghost hotel. Also a pity that with 20 days to go, Jet2 are still telling us we’re going!

  18. With today’s scenes from the Bournemouth beachfront I sincerely hope Brits are prevented from coming here altogether. They clearly don’t get it, continuously flout guidance and show no respect towards authorities. Completely disrespectful, irresponsible and downright dangerous behaviour. What’s wrong with these people?

  19. Janet, forgive me if this has been asked before. My husband has been taken seriously ill and is in Hospital. Our son wants to fly out but I’m not sure if he is allowed as he is not a resident. He intends to come asas 29th June. Will he be allowed into the country. Thanks in anticipation of your reply.

  20. Author

    Hi Barbara, absolutely, he can come in! There is no restriction now on UK nationals, all he’ll need to do is fill out a form saying where he’ll be staying. He can come as soon as he can get a flight, and I hope that’s really soon. Good luck to your husband, Barbara. And you.

  21. I’ve been following this page for a long time. We are staying in a friends apartment in balcon Puerto Santiago so just flights 2nd August arriving so will we be okay to come still now restrictions are been lifted in Tenerife for UK residents?. I had wrote the holiday off but seems like things are looking much better at the moment.

  22. Author

    Yes, there is no barrier to you coming as long as things are as they are now, and provided we don’t go backwards. Since 21 June, British nationals can enter Spain with no problems, they just have to fill out a form that will be given to them before landing, and they will have to give their details and where they’re staying. There will also be cameras and guards checking people as they walk through but no-one is being stopped, it’s all automatic.

  23. We cancelled holiday for October due to the quarantine on arrival back to uk now thinking about rebooking are pools in hotels opened and will there be any form of entertainment in hotels

  24. Author

    As I have already posted, things are reopening very gradually. Pools may or may not be open depending on specific conditions in any given establishment, and entertainment will presumably depend on numbers and logistical decisions. You can but check with individual hotels as to what applies in them. Please read the comments above, however, where we have already discussed the difference between what tourists expect to find (thanks to UK media) and what they actually do find here.

  25. The uk sells newspapers and advertising online called click bait by being as dramatic as possible with headlines like “dying for a Holiday abroad “.I thought by now that most sensible and intelligent human beings would adopt a wait and see approach as the situation is changing by the day governed by death and infection rates and countries trying to restart their economies to avoid mass unemployment and civil unrest ,and nobody can predict the future. Other countries blaming each other doesn’t really help the situation but it is down to the personal choice of people whether to stay at home or travel or panic and nobody can make that decision for them.If you are frail or elderly or have health issues then holidays are maybe over for you at the moment until a cure or vaccine can be found. Holidays are a luxury and not essential but your health is essential I’m afraid.

  26. If the UK news today (28th) is to be believed – it’s so often imagined, inflated speculation, they’re now saying about the HUGE numbers of holiday bookings abroad now that restrictions have been eased. Please Canarian Government DON’T LET THEM IN!!!! If they behave as they’ve done in Bournemouth and other places in the UK the police here will have a field day arresting them, our here police don’t and won’t take NO for an answer (they’ve got the right idea) Please keep them at bay until the situation is a little more settled. You only have to look at America for what relaxing rules too quickly does – mind you a lot of Americans think death is a ‘temporary’ state, after all they have a president who’ brain dead anyway!

  27. I think huge numbers are true because they are also booking at home in huge numbers. There is 3 months pent up demand, just as when the DIY and garden centres opened. There are plenty of people not worried about it to form big queues. The same people will not worry about flying.

    Yes when the young drunk Brits hit the Spanish costas I think there is going to be big trouble. They are pretty much out of control in the UK.

  28. Thankyou Janet for all you have done for us the people of Tenerife.

  29. Thank you so much for all this detailed information – so useful! Just 2 quick questions if you could help please:
    – I’ve read in the UK press about the Canary Islands insisting on a Coronavirus test either at home before you set off or on arrival in the Canary Islands. Is this true?
    – Also we were thinking of booking at the Anthelia in Adeje for late August. Can you see that area / hotel starting to open back up by then?

    Many thanks for all your help

  30. Author

    The Canarian Government has no power to impose tests on visitors at their airports of origin, but that is what the Canarian president has said he would prefer. He is instead investigating a mouth-swab rapid result test that can be carried out here on arrivals – that is “in process” and needs various approvals, but he is certainly hoping to introduce that and has the power to do it.

    In terms of the Anthelia, hotel reopenings are gradual, and I have no confirmed information about any particular dates. I’m afraid you will need to check with the hotel direct or look on its website for specific information.

  31. Janet do you, or anyone else, have any idea why the rides and exercise machines in the local parks are all taped up again? – not that I used them myself but a neighbour uses the exercise machines and she seems to think I’ll know why she can’t today!! They were all back in use until yesterday or day before so it seems a little odd – but there again it’s Los Cristianos!!!! Any inkling on this please?
    Don’t you get fed up with people asking you stupid questions like this but I told her I would try and find out? Muchas gracias

  32. Author

    No, I don’t seem to get fed up … !! 😀 They were untaped in various areas, with rules in place and hand gel available etc … I can’t imagine why they’ve taped them back up again! All I can think of is some sort of municipal concern, maybe a report of some sort … nothing I’ve come across publicly anyway.

  33. hi there, I’ve seen various posts on here about not letting Brits in, and that we won’t be welcome. We are a family of four with a villa booked for 11 July and at the moment it looks as though everything is still on. We would love to come to enjoy the sun. We have stuck to all of the rules here in the UK and I can tell you we are nothing like those people you see on Bournemouth beach! We were really looking forward to coming, but I’m now worried that we won’t be welcome? Is there a general feeling that we should not be visiting?

  34. Author

    It depends who you talk to. Businesses here, especially smaller British ones, will welcome you with open arms (as open as far as they’re allowed to!) because they are suffering from lack of trade. Many private individuals, however, without business concerns are worried because we’ve all seen the scenes from the UK of the BLM protests, packed beaches, riots in Brixton, etc, and so many here are extremely concerned that our safety is being jeopardised by reopening the borders at all, and especially to those countries where there is either poor compliance with rules or a bad outbreak … or both, which is the perception about the UK. You won’t find anyone shouting at you, or being hostile, but many people are worried and for quite understandable reasons, I’m afraid.

  35. Lucy James – I’m English (well a Londoner) and I promise not to shout at you but you have to agree the actions of some of those idiots on the BBC news can be quite off putting of our countryfolk. I was brought up in the hotel trade in England and I know how desperate the trade is for customers everywhere, including here. These were known as ‘the friendly isles’ for good reason.

  36. I can totally understand that. Unfortunately this is another case of the British media painting a very different picture to the reality. Most of us have stayed in and done exactly as we are told. It’s such a shame that the idiotic few have to ruin things for all of us.

  37. Theresa, I absolutely agree. Some of the behaviour has been absolutely appalling!

    I want to make sure that we are respecting the people of Tenerife’s wishes – if we really won’t be welcome then I don’t want to come as it won’t be nice for anyone. It’s such an awful situation that everyone is in – and I really understand the anxiety that everyone is feeling about tourism opening up again. We’ve spent £5k on a villa and flights, which we won’t get back if we decide not to come.

  38. Lucy, don,t worry at all there will be no problem
    for you life is pretty normal here ,with a private
    villa your family will have its own little bubble
    you will find all people there normal friendly
    way enjoy your holiday

  39. Lucy: as both Spain and the UK have agreed that travel between the two countries can go ahead, I see no reason why you and your family should not fly out as planned and have a lovely holiday together. You have not said where you will be staying but I can say that the traditional southern tourist resorts like Los Cristianos and Las Americas were very quiet when I went there the other day but some shops, restaurants, petrol stations and lots of supermarkets were open. The weather is hot and sunny at the moment as you would expect. You will need to have the type of face mask that you buy in a chemist ( they cost from around one euro each out here) as homemade face coverings must meet strict conditions. You have to carry a mask when you are outside your accommodation and will definitely need to wear it inside supermarkets and shops. I hope you do come and have a great family holiday together!

  40. Thanks Ceejay 🙂

  41. Lucy James – you’ll be glad to get away from the ‘hell hole’ the UK has become and in a private villa you’ll have a wonderful holiday. All you need to remember is to wear mask/face cover in public (shops/supermarkets/public transport) You might find less bars, cafes and restaurants open than usual – some are delaying until more tourists about, but they ALL need the trade, no worry about not being welcome. It’s not like going to Devon or Cornwall etc. where they’ve been quite abusive to tourists (my sister lives there and she’s told me what it’s like!)

  42. Thank you so much Andy and Theresa, you’ve really put my mind at rest. We are staying in a villa on the beach in La Caleta, so I’m expecting we will eat in most of the time, and simply go out for long walks and to the supermarkets. Just the thought of sitting by the sea is keeping me going at the moment! Are children welcome in the supermarkets, or is it frowned upon like it is here? I will make sure I buy some more masks. I have plenty of homemade ones, but I expect they won’t meet the regulations, so that’s really good to know.

    Theresa – yes, we will definitely be glad to escape. I’m right in the sticks in the midlands, but with Leicester entering lockdown today it will be good to get away!! (I’m not in the lockdown area and wouldn’t dream of coming if I was).

  43. Hi Lucy. I really can’t see you noticing any hostility towards you as tourists. I agree with Janet when she she says many private individuals (including myself) are not happy with UK tourists being allowed to come here. From the people i have talked to it is as much about how widely the virus is still circulating in the UK, (evidenced by the number of new daily cases) as it is about the idiots ignoring your lockdown which was “advisory” instead of strictly enforced as it was here That is a real concern, as although many people have been responsible you can’t know who you have been in contact with when outside Here everyone has been required to wear a mask for some time or risk a whopping fine (minimum 600 euros) but not in the UK? I say you won’t notice hostility because the people I know who are wary of UK tourists (including myself) will simply be avoiding tourist areas as much as possible. Our lockdown was very strict and very hard and to think we might have to go back to it is horrifying. we need to open up but not at the risk of a second wave . Difficult dilemma. By the way, not a lot is going on in the evenings yet and not all places are open during the day. Just enjoy your break, no need to stay in, just always socially distance yourselves, and wear masks. Show other Brits how it’s done

  44. Thanks Mary, I can totally understand why you’d feel that way, and I’m sorry that many Brits have not set a good example – it’s shameful.

  45. Dear Janet,
    Thank you so much for all your hard work keeping us all so well informed in the last few months. You have been a daily lifeline for so many if us.

  46. Are the hotels and restaurants open in Toraviscas, also are the beaches open, I’m due to fly out on the 17th July but I haven’t got the excitement that I usually have before our holiday, I’m in two minds at the moment I have booked a week at the sunset harbour, any information will be greatly appreciated, thank you.😎

  47. Author

    Many hotels remain closed, some bars and restaurants are open but many are closed. As others have said above, things are still very quiet and are likely to remain so for some time. I’m afraid I can’t commit to providing updates when any hotel opens any more than I can provide flights information: there are far too many of them in Tenerife and to be accurate and up to date would involve work of quite an unacceptable level. I’m afraid that everyone has to check with hotels direct, as with airlines.

  48. Rita Harrison. The simple fact is that, at the moment, the island is quiet, with hardly any nightlife at all. The beaches are open but no sunbeds and strictly socially distanced and monitored so If there are too many people already on there you could be refused access. During the day there are some bars, fast food places and a few restaurants open but it is not the thriving holiday place you might be used to. Obviously, once more people arrive more businesses will open but is a chicken and egg situation at the moment.

  49. Rita, there are a few bars and restaurants open around Sunset Harbour including Tanyo’s, Unique, Mayte and Bombay Babu. There are more establishments opening every week and most beaches are open with restrictions as described by Mary.

  50. I will second that comment, Mr Colin Macrae, well done Janet, thanking you once again.

  51. Janet your podcast was invaluable today about the new card . I’ll listen with bated breath on Monday to find out what, if anything, I need to do and when.

    Thanks so much – don’t even think about retirement!!!!!

  52. Author

    Thank you! I’m supposed to be retired right now … that worked well, clearly … 😀

    As soon as there’s anything further to say, I’ll post it on the Brexit thread HERE. 😉

    If anyone would like to listen to it, or any previous ones, they’re in a post HERE.

  53. Thank you all for replying, the information you supplied is very helpful. Thank you all for your hard work. xx

  54. Hi
    People are moaning there is not much open in the south here in Santa Cruz full of life. Here just Spanish and people from south America . North a lovely place to live try it

  55. digital Passenger Location Card is not available to down load on iPhone in the uk for some reason.Message says….. This app is currently not available in your country or region. strange ?

  56. Author

    dunno, Nigel … I read a lovely something on twitter recently and I’m going to adopt it. It goes “I’m just the leaf reader, you need to talk to the tea … ” … 😀

  57. Rita, sunset harbour is closed until the 24th. You better check you’re booking. Notification received today that it isn’t open until then

  58. Janet I have read and read all your posts over the last months. Just wanted to thank you for all your Hard work. Very much appreciated

  59. Author

    Thank Sarah! Hope all is well … and thank you for the Sunset Harbour confirmation!

  60. Hi Janet Can you advise the current situation in shops particularly supermarkets. Is it still just one person per household allowed in or can you go as a couple, with masks and keeping distance from others

  61. Author

    Now that we are out of the de-escalation phases, there are no such restrictions though shops must still keep to their capacity restrictions overall. Face masks are compulsory in every circumstance where a 1.5m distance cannot be maintained. That includes shops, naturally.

  62. Hi there, can you confirm if homemade masks are acceptable? We are visiting next week (our insurance will only pay out if we get ill, not if we cancel). Naturally we are a little worried about what to expect. Really appreciate any advice anyone has.

  63. Author

    No, they are NOT acceptable unless they comply with Spanish manufacturing specifications. I have explained this HERE.

  64. Hi janet, do you know if mobile dog groomers are able to work if using their own van yet, thanks for all yoir hard work and information 👍😁

  65. Author

    I would assume so, David, because we’re now out of the de-escalation phases. Autonomos will have a gestor or someone though who will be absolutely up to date with the work requirements for whatever category they’re classed as, and be able to confirm the specifics, but other than mask, hygiene measures, etc, I see no reason they can’t operate.

  66. Hi We are coming to Las Galletas area at the end of July. We cant cancel and wants some sun.. Do you know if this area will be busy and if shops, restaurants will be open as normal? We are not too worried about the resort as we know we needs to wear masks when we cannot social distance. Just a bit worried about the plane journey over with easyjet !

  67. Author

    Impossible to say but I would think it will be busier than it was during the lockdown and de-escalation phases. Nowhere in Tenerife is going to be buzzing for a while, in my opinion, and “as normal” is certainly not the term to use right now nor for the foreseeable future, but things are open and you’re not going to find a ghost town!

  68. The app is not available for Apple, the site says “Coming soon”

  69. Hi
    Would you be able to tell me if the rule about two separate households not being allowed to stay in one villa still applicable please

  70. Author

    There was never such a rule. The rule only applied to accommodation in touristic complexes and hotels, and that’s been lifted now anyway. There is no issue with shared villas.

  71. The new SPTh app does not work on all phones including some android phones does not work on one off our phones if there going to stop accepting the paper forms in the future do we all need to go and buy a new phone and some may still not have a smart phone.

  72. I don’t think you need an app. I think you can fill in the form on the web page and generate a QR code that you can download to your phone. Presumably that works on any phone that can display pictures.

  73. Author

    Chris is right, I believe, and in any case they are absolutely adamant that those who arrive without having done it will be able to do it with pen and paper on arrival.

  74. Janet – still very much there – dont you ever have a day/ weekend off. Just an observation having made an ” exit” for a while on Ryanair Tuesday. From tnrfe S.

    1. Though paid for – so called VIP lounge still closed suppose distancing issues.
    2. V smooth departure early and naturally exceptionally comfortable as only about 15% full.
    3 Bournemouth – neat airport – But even with only 20 or so passengers the 2 immigration staff were overwhelmed getting people through the ” location form hurdle ” – most had it on mobile ( as did I ) but couldnt find it -others denied all knowledge – what will transpire with several hundred arrivals ? – i hope it will become more practised at both ends.

  75. Author

    what happens in the UK is not Spain’s responsibility, Bob … they have the system pretty sorted here, it seems.

  76. It always worries me needing to have something on a mobile in an airport because there might be no signal inside. You have to make sure it is accessible with no connection and ensure you have enough charge at the end of a long journey.

    I prefer paper, but we don’t have a printer in Tenerife, but we did find a photo printer shop that could print PDF boarding cards for a reasonable sum.

  77. Hi Janet
    Do you know what are the current rules about families from the uk visiting us As residents in Tenerife .
    Also we spoke to tourists yesterday who say they have been told They do not need to wear masks .?

    Confused

  78. Author

    Yes I know the rules, they’re detailed at the top of the page. They are crystal clear. What are you confused about?

  79. Hi Janet.
    Sorry If I didn’t make myself clear, what I am trying to establish is how much actual physical contact there can be, can we cuddle our grandchildren, can we swim in a pool with them, can they sleep in our home.
    I understand the rules you pointed out are clear but seem to lack detail,
    Today I saw law enforcement officers in el medano who were patrolling the sea front where it was impossible to guarantee social distancing and they were not wearing masks. I myself do wear a mask but the police not wearing them and tourists being told they don’t need to wear them suggests that the message is not clear to some.

  80. Author

    The rules are as above, and there is no need for further detail because there are no restrictions other than those described. If I detailed everything that wasn’t banned we’d be here another twenty years! 😀

    If you have a community pool and it’s open, their rules will be clearly signposted, and there are no restrictions on cuddling … the 1.5m distancing requirement is for those of other households, and you say your family is staying with you. This means of course that if they were staying in a hotel and not in your home it would be a different matter. But in your own home, yes you can have guests and cuddle them … if you cannot see a restriction above it doesn’t exist. This is why there is no need for confusion.

    As to masks, the rules are clear, and above. They must be worn where 1.5m distancing can’t be guaranteed, but don’t have to be worn otherwise. This is why they are not required in the street, unless it’s crowded of course. The scene you describe might have appeared differently to the officers themselves, but they are covered by the same rules. As to tourists “being told” … it rather depends who told them.

  81. Hi Janet, I saw a reply to someone earlier saying the rule applying to different households staying in shared accommodation that applied to tourist complexes has now been lifted, would you either be able to give the date for this change or a link to it . We are privately renting an apartment and fall in this category so want to make sure I have all the correct information so we are safe to travel. Thank you so much in advance.

  82. Author

    It was a revision of the new normal in the Canaries legislation … published in the BOC HERE on 4 July. As you’ll see, “Se elimina el último párrafo de la letra g) donde especifica: No se permitirá el uso compartido de unidades de alojamientos por personas no convivientes.”

    (“The last paragraph of g) is eliminated, that which specified that accommodation may not be shared by people who don’t live together” … . ie the rule is lifted).

  83. Sanidad (Canarias) has drawn up a strategic plan to deal with a resurgence of covid19 which is now expected as a virtual certainty. “It’s going to come.”

    Straight from the horses mouth so to speak. So it would appear that the British government did act appropriately and in a timely manner. As for us residents, no doubt we can look forward to paying the price by going backwards. Yippee.

  84. Can a person who has no symptoms and has had no contact with an infected person get a Covid-19 test? I am asking because a woman who Used to do occasional cleaning for me wants to come to my apartment to clean. She needs income. She has told me that she knows that she is virus free because she had a test performed by her doctor “as a precaution” and she tested negative.

  85. Author

    It is possible to get tests done privately. I would expect her to have some evidence, though.

  86. Hi Janet. I expected tougher facemask rules if i am honest, and I welcome them, but I saw something today that gives me little hope of it being enforced. We stopped for a coffee at a small to medium bar/restaurant in a small village called Atogo in Granadilla. Large outside area and inside seating. Owner wore mask, cleaned tables and chairs etc, most customers had a mask with them and those going inside put them on etc. Then, in walked two Guardia Civil officers, in uniform. No masks on or in sight when they drove up, or when they got out of their police car. After a cheerful hola to everyone outside, they walked inside, sat next to each other at the bar, and enjoyed a bottle of beer each. No masks when they came out and drove off. I just despair.

  87. Not sure a single negative test result in the past would prove anything, it would need to be done regularly.

    There are a lot of false negatives and a person could be presymptomatic, so it would only be valid for a short time.

    This is why testing to avoid quarantine is problematic if it has to catch nearly everyone it needs two tests several days apart.

  88. I agree with Chris. A negative test assuming it is correct, only shows you are clear at that moment. You could catch the virus as you leave the test centre. Hospitals will not discharge a covid patient without at least two, and sometimes three tests, 48 hours apart, plus and antibodies test

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